Recent calls, Recent calls - 5 – Polycom Audio and Video User Manual

Page 87

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Chapter 6 - System Usage and Statistics

© Polycom, Inc.

6 - 5

Recent Calls

Recent Calls shows a list of up to 99 calls made by the system. It includes the
following information:

Site name or number

Date

Time

Call In or Out

The Recent Calls list shows incoming and outgoing calls that connect, as well as
outgoing calls that do not connect.

If Do Not Disturb has been enabled, any incoming calls attempted by other sites
will not be listed.

The Home screen can be configured to include Recent Calls. For more information about
including the Recent Calls list on the home screen, see

Designing the Home Screen on

page 4-18

.

To view the Recent Calls screen:

>> Go to System > Admin Settings > Network > Recent Calls.

You can see more detail about any call by highlighting an entry and pressing

Help

on the remote control. Information includes the far site’s number and name,

and the type, speed (bandwidth), and duration of the call.

You can call any site on the Recent Calls list by highlighting the entry and pressing

Call

or

Select on the remote control to place the call.

If you need even more detail about calls, you can download the Call Detail Report (CDR)
from the V500 web interface. For more information about the CDR, see

Call Detail Report

on page 6-6

.

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