Call forward always – Polycom IP 601 User Manual

Page 6

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Polycom IP 600/601 User Guide


VoicePipe Communications

IP 600/601 User Guide

Page 6 of 13

Extended Functionality

A user may use the

CONFERENCE

Feature Key instead of the soft key.

Splitting a Conference Call
1.

To split the existing conference call, press the

SPLIT

soft key. This places both calls on hold on

separate lines.

2.

Using the

DISPLAY CONTROL

keys, select the call you would like to disconnect, press the

RESUME

soft key, then press the

ENDCALL

soft key.

3.

Press the

RESUME

button once the first call is disconnected to speak with the caller that is still

connected.

Call Forward Always

Allow a user to redirect all incoming calls to another phone number. Users have the option to activate and
deactivate the service by using the soft keys, or by dialing a feature code.

NOTE:

The user must use the same method to turn the function off that they used to turn the function on.

Otherwise, the system will not recognize the ‘off’ command.

Using the Feature

Activate: Using the Soft Keys

1.

Press the

FORWARD

soft key.

2.

Using the

DISPLAY CONTROL

keys, select the

LINE

that you want forwarded.

3.

Press the

SELECT

soft key.

4.

Enter the forwarding

NUMBER

with the

KEYPAD

.

5.

Press the

ENABLE

soft key.

This soft key is not available if the phone number is shared on another phone.

Deactivate: Using the Soft Keys
1.

Press the

FORWARD

soft key.

2.

Using the

DISPLAY CONTROL

keys, select the

LINE

that you want forwarded.

3.

Press the

SELECT

soft key.

4.

Press the

DISABLE

soft key.

Activate: Using the Feature Code
1.

GO OFF HOOK

2.

Press

*72

3.

Follow the

IVR

instructions.

Deactivate: Using the Feature Code
1.

GO OFF HOOK

2.

Press

*73

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