Call forward busy, Call forward no answer, Call park – Polycom IP 601 User Manual

Page 7: Call park retrieve

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Polycom IP 600/601 User Guide


VoicePipe Communications

IP 600/601 User Guide

Page 7 of 13

Call Forward Busy

Enable a user to redirect calls to another destination when the user’s line is busy. Normally, a call would be directed
to a user’s voicemail.

Using the Feature

Activate:
1.

GO OFF HOOK

2.

Press

*76

3.

Follow the

IVR

instructions.

Deactivate
1.

GO OFF HOOK

2.

Press

*77

Call Forward No Answer

Enable a user to redirect calls to another destination when an incoming call is not answered within a specified
number of rings. Normally, a call would be directed to a user’s voicemail.

Using the Feature

Activate: Using the Feature Code
1.

GO OFF HOOK

2.

Press

*78

3.

Follow the

IVR

instructions.

Deactivate: Using the Feature Code
1.

GO OFF HOOK

2.

Press

*79

Call Park

Enables a user to place a call on hold and allow a user to pick up the call at another phone.

Using the Feature

1.

During an active call, press the

HOLD

soft key. This will place the caller on hold.

2.

Press the

NEWCALL

soft key.

3.

Press

*05

.

4.

Follow the

IVR

instructions.

Call Park Retrieve

This feature enables a user to pickup a call that has been placed on hold using the Call Park feature.

Using the Feature

1.

GO OFF HOOK

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