Troubleshooting – VIEWSONIC VPC100 User Manual
Page 49
ViewSonic VPC100
38
Troubleshooting
I cannot play a DVD-ROM
•
If a region code warning appears when you are using the DVD player, it
could be that the DVD-ROM you are trying to play is incompatible with the
DVD-ROM drive in your All-in-One PC. The region code is listed on the disc’s
packaging.
•
If you hear audio but cannot see video, your computer’s video resolution may
be set too high. For best results, change the display settings, click Start >
Control Panel > Settings.
•
If you see video but cannot hear audio, check all of the following: Make sure
your DVD player’s mute setting is off. Check the master volume setting in the
audio Mixer.
•
Check that the drivers are installed properly, click Start > Control Panel >
System > Device Manager.
•
A dirty or damaged disc may cause the computer to “hang” while it tries to
read the disc. If necessary, reboot the computer, remove the disc, and then
check that it is not dirty or damaged.
My speakers have no sound
•
Check the master volume setting in the audio Mixer.
•
If you are using an application that has its own volume control, check that the
volume is turned up.
•
If you have connected an audio cable to the Headphone connector, disconnect
the cable.
My internet connection has problems
•
Have your phone company check that your phone line is free from any line
noise.
•
If your problem is fax-related, check that there are no problems with the fax
machine and that it is compatible with fax modems.
•
If you are having a problem connecting with your Internet Service Provider
(ISP), check that the ISP is not experiencing technical problems, or
•
If you have a second phone line available, try connecting the modem to that
line.
•
Check the ADSL settings and connection and make sure All-in-One PC is
properly configured for Internet access.
•
The wireless LAN data transfer speed is affected by distance and obstructions
between devices and access points. To maximize the data transfer speed,
please choose any access point you may be using closer to All-in-One PC.