Troubleshooting – VIEWSONIC VPC100 User Manual

Page 50

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ViewSonic VPC100

39

Troubleshooting

My microphone does not work

For webcam built-in microphone, please go to Start > Control Panel > Sounds

and Audio Devices > Audio to check if it is muted.

If you are using an external microphone, check that the microphone is plugged

into the Microphone connector.

My mouse does not work

Check that the mouse is plugged into the mouse connector.

If you connected the mouse while your computer is on, you must restart your

computer.

My computer does not shut down

It is best to shut down your computer using the Shut Down command. Using other

methods, including those listed here, may result in loss of unsaved data. If the Shut

Down command does not work properly, follow these steps:

Restart the computer by pressing Ctrl+Alt+Delete.

Press the power switch to turn off the power.

Unplug the All-in-One PC from the power adapter.

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