114 chapter 7 problem solving enww – HP LaserJet P3005 Printer series User Manual

Page 126

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background image

Control panel message

Description

Recommended action

Close the rear door.

To exit, press

.

13.XX.YY JAM INSIDE REAR DOOR

alternates with

For help press

A jam has occurred in the rear door area.

Press

to see step-by-step

information.

Pull the duplexer half-way out of the
device.

Open the rear door, and then remove
the duplexer.

Release the four tabs in the center of the
black paper guide inside the lower rear
door.

Lower rear door completely, and then
remove all media found.

Close the rear door. The four tabs in the
paper guide will automatically reattach
to the door.

Reinstall the duplexer.

To exit, press

13.XX.YY JAM INSIDE TOP COVER

alternates with

Remove print cartridge

A jam has occurred in the registration
assembly area.

Press the

to see step-by-step

information.

Open the top cover, and then remove
the print cartridge.

Remove all media found.

Lift the metal flap, and then remove any
media remaining.

Verify that the media size matches the
tray settings and the dial on the tray.

Reinstall the print cartridge, and then
close the top cover.

To exit, press

20-INSUFFICIENT MEMORY

alternates with

For help press

To continue press

The device has received more data from the
computer than fits in available memory.

Press

to continue printing.

NOTE

Data will be lost.

Reduce the complexity of the print job to
avoid this error.

Adding memory to the device may allow
printing of more complex pages.

114

Chapter 7 Problem solving

ENWW

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