Performing periodic checks and maintenance, Problem resolution, Performing – IBM 51 User Manual

Page 18: Periodic, Checks, Maintenance, Problem, Resolution

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You

might

want

to

consider

the

following

general

recommendations

for

backing

up

your

Tivoli

Intelligent

Orchestrator

system:

v

Perform

a

full

backup

of

your

existing

DB2

Universal

Database

or

Oracle

database.

General

guidelines

for

backing

up

DB2

Universal

Database

and

Oracle9i

Database

data

are

provided

in

the

Tivoli

Intelligent

Orchestrator

Version

5.1

Migration

Guide.

For

more

details,

refer

to

the

DB2

Universal

Database

information

center

available

at

http://publib.boulder.ibm.com/infocenter/db2help/index.jsp

or

to

the

Oracle9i

documentation

available

at

http://www.oracle.com/technology/documentation/oracle9i.html

v

Back

up

your

directory

server

database.

Considerations

for

Microsoft

Active

Directory

and

general

guidelines

for

backing

up

an

IBM

Tivoli

Directory

Server

database

are

provided

in

the

Tivoli

Intelligent

Orchestrator

Version

5.1

Migration

Guide.

For

more

backup

and

migration

details,

refer

to

the

IBM

Tivoli

Directory

Server

Installation

and

Configuration

documentation

available

at:

http://publib.boulder.ibm.com/tividd/td/IBMDirectoryServer5.2.html

v

Back

up

your

automation

packages

(.tcdriver

files)

using

any

of

the

standard

backup

and

restore

tools

that

you

are

currently

using.

For

more

details

on

automation

packages,

refer

to

the

Developing

automation

packages

section

of

the

Tivoli

Intelligent

Orchestrator

information

center.

For

Tivoli

Intelligent

Orchestrator

publications:

1.

Go

to

http://www.ibm.com/software/tivoli/products/intell-orch/

2.

Click

Technical

documentation

on

the

left.

For

Tivoli

Provisioning

Manager

publications:

1.

Go

to

http://www.ibm.com/software/tivoli/products/prov-mgr/

2.

Click

Technical

documentation

on

the

left.

Performing

periodic

checks

and

maintenance

In

addition

to

the

preceding

backup

guidelines,

here

are

several

best

practices

that

can

help

you

do

even

more

to

prevent

problems:

v

On

Windows,

periodically

back

up

the

user

registry

following

the

instructions

provided

by

the

user

registry

vendor.

v

Periodically

check

that

all

systems

that

are

running

Tivoli

Intelligent

Orchestrator

have

sufficient

disk

space

for

runtime

and

problem

determination

data.

As

your

security

policy

grows,

and

the

number

of

users,

groups,

and

protected

objects

increase,

the

space

requirements

for

the

policy

databases,

message

logs,

trace

logs,

Common

Base

Event

logs,

and

any

auditing

information

can

increase

as

well.

For

more

information,

see

Chapter

4,

“Locating

and

configuring

log

files,”

on

page

39.

v

Regularly

check

for

the

availability

of

fix

packs

and

install

them

as

they

become

available.

Information

on

fix

packs

and

other

usual

information

can

be

found

on

the

Tivoli

Intelligent

Orchestrator

support

Web

site,

at:

http://www.ibm.com/software/sysmgmt/products/support/
IBMTivoliIntelligentOrchestrator.html

Problem

resolution

Use

the

information

in

this

guide

to

identify

and

resolve

potential

problems.

If

you

cannot

correct

the

problem,

gather

the

relevant

diagnostic

information

as

described

in

this

guide

and

then

use

the

information

in

Chapter

9,

“Contacting

IBM

Tivoli

Software

Support,”

on

page

91

to

get

further

assistance.

6

Tivoli

Intelligent

Orchestrator

Problem

Determination

and

Troubleshooting

Guide

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