Cause, Solution, Xml import does not work properly – IBM 51 User Manual

Page 82: Incorrect, Soap, Parameters, Generate, Detailed, Java, Exception

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background image

privacy

settings

for

the

Tivoli

Intelligent

Orchestrator

Web

address

so

that

they

no

longer

interfere

with

the

Tivoli

Intelligent

Orchestrator

user

interface.

To

customize

the

privacy

settings

for

the

Tivoli

Intelligent

Orchestrator

URL

in

the

Zone

Labs

Integrity

Desktop,

perform

the

following

steps:

1.

Open

the

Zone

Labs

Integrity

Desktop.

2.

Click

Privacy

.

The

Main

tab

is

displayed.

Click

the

Site

List

tab.

3.

Click

Add

.

The

Add

Site

window

is

displayed.

4.

Type

the

URL

of

the

Tivoli

Intelligent

Orchestrator

server,

and

then

click

OK

.

5.

Verify

that

the

Web

address

of

the

Tivoli

Intelligent

Orchestrator

server

is

now

added

to

the

site

list,

and

that

check

marks

indicate

that

all

of

the

settings

are

enabled

for

this

particular

site.

A

pencil

icon

in

the

Edited

column

indicates

that

you

have

customized

privacy

settings

for

this

site,

and

the

site

will

remain

in

your

list.

Incorrect

SOAP

parameters

generate

detailed

Java

exception

messages

When

you

submit

an

incorrect

SOAP

parameter

from

the

command

line,

Tivoli

Intelligent

Orchestrator

returns

not

only

an

error

message

that

explains

why

the

error

occurred,

but

also

a

detailed

Java

exception

message.

Cause

A

SOAP

client

can

be

run

on

a

machine

other

than

the

Tivoli

Intelligent

Orchestrator

server.

In

such

a

scenario,

the

SOAP

client

is

a

thin

client

that

has

no

message

log

available.

Solution

Tivoli

Intelligent

Orchestrator

presents

the

complete

Java

exception

message

as

well,

so

you

will

have

the

detailed

feedback

that

you

might

need.

This

can

be

helpful

if

you

build

your

own

SOAP

client

based

on

the

Tivoli

Intelligent

Orchestrator

application

programming

interface.

XML

import

does

not

work

properly

Tivoli

Intelligent

Orchestrator

does

not

function

as

you

would

expect

when

you

run

an

XML

import

while

all

the

Tivoli

Intelligent

Orchestrator

processes

are

running.

Cause

Tivoli

Intelligent

Orchestrator

processes

cache

some

information,

and

they

depend

on

JMS

messages

for

notification

when

events

occur

(for

example,

when

the

system

runs

logical

device

operations

and

workflows).

However,

an

XML

import

does

not

send

any

notifications

to

the

Tivoli

Intelligent

Orchestrator

processes.

It

just

loads

the

database.

Solution

Shut

down

Tivoli

Intelligent

Orchestrator

processes

before

you

run

an

XML

import,

and

then

restart

them

when

the

XML

import

is

completed.

70

Tivoli

Intelligent

Orchestrator

Problem

Determination

and

Troubleshooting

Guide

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