IBM 51 User Manual
Page 230
Application
Server.
Because
the
configuration
script
cannot
read
the
properties
file,
the
configuration
cannot
be
performed
and
the
agent
manager
installation
cannot
complete.
To
find
out
which
script
failed,
read
the
text
of
message
CTGEM2100I,
which
occurs
earlier
in
this
message
file
(msg_EPM_Install.log).
Administrator
Response:
This
message
typically
indicates
a
problem
in
the
installation
program.
Save
the
message
and
trace
files
(msg_EPM_Install.log
and
trace_EPM_Install.log),
and
then
contact
IBM
Customer
Support.
CTGEM2115E
The
value
of
the
property
property
in
the
properties
file
is
incorrect.
The
value
is:
value
Explanation:
The
installation
program
creates
the
properties
file
to
pass
configuration
information
to
the
scripts
that
configure
the
agent
manager
in
WebSphere
Application
Server.
Because
the
property
property
in
this
file
is
required
but
does
not
contain
an
acceptable
value,
the
configuration
cannot
be
performed.
To
find
out
which
script
failed,
read
the
text
of
message
CTGEM2100I,
which
occurs
earlier
in
this
message
file
(msg_EPM_Install.log).
Administrator
Response:
This
message
typically
indicates
a
problem
in
the
installation
program.
Save
the
message
and
trace
files
(msg_EPM_Install.log
and
trace_EPM_Install.log),
and
then
contact
IBM
Customer
Support.
CTGEM2120E
The
GetAMInfo
command
encountered
an
error
while
accessing
the
version
information
for
application_name.
Explanation:
The
GetAMInfo
command
cannot
read
the
version
information
for
the
application_name
application
because
of
an
unspecified
error.
The
variable
application_name
specifies
one
of
the
following
applications:
v
AgentManager:
The
agent
manager
application.
v
AgentRecoveryService:
The
agent
recovery
service.
This
message
is
displayed
when
GetAMInfo
encounters
an
error
that
is
not
covered
by
messages
CTGEM2121E
or
CTGEM2122E.
Possible
causes
for
this
error
are
that
the
application
is
not
installed,
the
version
information
file
has
been
deleted,
or
the
user
does
not
have
permission
to
access
the
version
information
file.
Administrator
Response:
Use
the
WebSphere
Administrative
Console
to
verify
that
the
application_name
application
is
installed
and
is
readable.
If
the
application
is
installed,
verify
that
the
version
information
file
exists
and
that
the
user
has
permission
to
read
the
file.
The
file
is
located
in
the
following
directory:
installedApps/node/application_name.ear/
application_name.war/WEB-INF
The
name
of
the
version
information
file
for
the
agent
manager
application
is
CTGEMAMvvrrmm.sys,
where
vvrrmm
is
the
version
information.
The
name
of
the
file
for
the
agent
recovery
service
application
is
CTGEMRECvvrrmm.sys.
CTGEM2121E
The
version
information
file
for
the
application_name
application
was
not
found.
Explanation:
The
GetAMInfo
command
cannot
locate
the
version
information
file
for
the
application_name
application.
The
variable
application_name
specifies
one
of
the
following
applications:
v
AgentManager:
The
agent
manager
application.
v
AgentRecoveryService:
The
agent
recovery
service.
Possible
causes
for
this
error
are
that
the
application
is
not
installed
or
that
the
version
information
file
has
been
deleted.
Administrator
Response:
Use
the
WebSphere
Administrative
Console
to
verify
that
the
application
named
application_name
is
installed.
If
the
application
is
installed,
verify
that
the
version
information
file
exists
and
that
the
user
has
permission
to
read
the
file.
The
file
is
located
in
the
following
directory:
installedApps/node/application_name.ear/
application_name.war/WEB-INF
The
name
of
the
version
information
file
for
the
agent
manager
application
is
CTGEMAMvvrrmm.sys,
where
vvrrmm
is
the
version
information.
The
name
of
the
file
for
the
agent
recovery
service
application
is
CTGEMRECvvrrmm.sys.
CTGEM2122E
An
error
occurred
while
trying
to
read
the
version
information
file
for
the
application_name.
Explanation:
An
IOException
was
caught
while
trying
to
read
the
version
information
file
for
application_name.
The
variable
application_name
specifies
one
of
the
following
applications:
v
AgentManager:
The
agent
manager
application.
v
AgentRecoveryService:
The
agent
recovery
service.
Administrator
Response:
Use
the
WebSphere
Administrative
Console
to
verify
that
the
application
named
application_name
is
installed.
If
the
application
is
installed,
verify
that
the
version
information
file
exists
and
that
the
user
has
permission
to
read
the
file.
The
file
is
located
in
the
following
directory:
installedApps/node/application_name.ear/
application_name.war/WEB-INF
The
name
of
the
version
information
file
for
the
agent
manager
application
is
CTGEMAMvvrrmm.sys,
where
218
Tivoli
Intelligent
Orchestrator
Problem
Determination
and
Troubleshooting
Guide