IBM 51 User Manual

Page 223

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4.

Ensure

that

the

AgentManager.properties

file

contains

an

encrypted

string

for

the

value

of

the

Registration.Agent.Access.Password

property.

5.

When

the

files

and

properties

are

correct,

retry

the

operation

that

failed.

6.

If

the

problem

continues,

regenerate

the

registration

encryption

keystore

file

and

retry

the

operation

that

failed.

Instructions

for

regenerating

the

keystore

file

are

located

in

the

agent

manager

documentation.

7.

If

the

problem

continues

after

regenerating

the

keystore

file,

contact

IBM

Customer

Support.

CTGEM0048E

The

agent

registration

password

cannot

be

updated

in

the

agent

manager

configuration

file

(AgentManager.properties)

because

the

following

exception

occurred:

exception

Explanation:

The

specified

exception

occurred

while

attempting

to

update

the

agent

registration

password

in

the

Registration.Agent.Access.Password

property

in

the

AgentManager.properties

file.

The

password

was

not

changed.

Administrator

Response:

Follow

these

steps

to

verify

that

the

information

needed

to

encrypt

and

update

passwords

is

available:

1.

Ensure

that

the

agent

manager

configuration

file

(AgentManager.properties)

is

in

the

WEB-INF/classes/resources

directory

of

the

AgentManager.war

file

and

that

the

file

is

readable

by

the

user

who

encountered

the

problem.

2.

Ensure

that

the

directory

pointed

to

by

the

ARS.directory

property

in

the

AgentManager.properties

file

exists

and

is

readable.

3.

Ensure

that

the

value

of

the

REG.keyPWfile.name

property

in

the

AgentManager.properties

file

is

the

name

of

the

registration

encryption

keystore

file,

relative

to

the

ARS.directory

location.

4.

When

the

files

and

properties

are

correct,

retry

the

operation

that

failed.

5.

If

the

problem

continues,

regenerate

the

registration

encryption

keystore

file

and

retry

the

operation

that

failed.

Instructions

for

regenerating

the

keystore

file

are

located

in

the

agent

manager

documentation.

6.

If

the

problem

continues

after

regenerating

the

keystore

file,

contact

IBM

Customer

Support.

CTGEM0049E

An

error

occurred

while

trying

to

encrypt

the

passed

value.

The

exception

is:

exception

Explanation:

An

error

occurred

while

attempting

to

encrypt

the

passed

value.

System

action:

The

command-line

utility

will

attempt

to

encrypt

the

value

passed

according

to

the

previously

saved

key

and

display

the

encrypted

string

to

the

user.

Administrator

Response:

Follow

these

steps

to

verify

that

the

information

needed

to

encrypt

and

compare

passwords

are

available:

1.

Ensure

that

the

agent

manager

configuration

file

(AgentManager.properties)

is

in

the

WEB-INF/classes/resources

directory

of

the

AgentManager.war

file

and

that

the

file

is

readable

by

the

current

user.

2.

Ensure

that

the

directory

pointed

to

by

the

ARS.directory

property

in

the

AgentManager.properties

file

exists

and

is

readable.

3.

Ensure

that

the

value

of

the

REG.keyPWfile.name

property

in

the

AgentManager.properties

file

is

the

name

of

the

registration

encryption

keystore

file,

relative

to

the

ARS.directory

location,

and

that

the

file

is

readable.

4.

Ensure

that

the

AgentManager.properties

file

contains

an

encrypted

string

for

the

value

of

the

Registration.Agent.Access.Password

property.

5.

When

the

files

and

properties

are

correct,

retry

the

operation

that

failed.

6.

If

the

problem

continues,

regenerate

the

registration

encryption

keystore

file

and

retry

the

operation

that

failed.

Instructions

for

regenerating

the

keystore

file

are

located

in

the

agent

manager

documentation.

7.

If

the

problem

continues

after

regenerating

the

keystore

file,

contact

IBM

Customer

Support.

CTGEM0050E

The

Authorization.xml

file

cannot

be

upgraded

because

the

following

exception

occurred:

exception

Explanation:

In

version

1.1

of

the

agent

manager,

passwords

in

the

Authorization.xml

file

were

saved

as

readable,

unencrypted

text.

The

current

version

stores

passwords

as

encrypted

text.

When

the

agent

manager

is

upgraded

from

version

1.1,

the

existing

passwords

are

encrypted.

This

message

indicates

that

an

exception

occurred

while

the

passwords

in

the

original

Authorization.xml

file

were

being

encrypted

or

updated

in

the

file.

The

file

is

not

unchanged.

System

action:

The

upgrade

continues.

The

passwords

in

the

Authorization.xml

file

are

not

encrypted.

The

agent

manager

will

not

be

able

to

register

resource

managers

until

the

passwords

in

the

file

are

encrypted.

Administrator

Response:

Follow

these

steps

to

encrypt

the

passwords:

1.

Make

sure

that

you

have

the

authority

to

write

the

Authorization.xml

file

and

then

open

it

in

a

text

editor.

To

locate

Authorization.xml,

use

the

Registration.Manager.Authorization.Config

property

in

agent

manager

configuration

file

(AgentManager.properties).

The

location

is

relative

to

the

directory

specified

in

the

ARS.directory

Chapter

11.

Tivoli

Common

Agent

Services

messages

211

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