RGBLink VSP 3550S User Manual - Manual (Page 3)

VSP 3550 User Manual 3
Guarantee and Compensation
RGBlink provides a guarantee relating to perfect manufacturing as part of the
legally stipulated terms of guarantee. On receipt, the purchaser must
immediately inspect all delivered goods for damage incurred during transport,
as well as for material and manufacturing faults. RGBlink must be informed
immediately in writing of any complains.
The period of guarantee begins on the date of transfer of risks, in the case of
special systems and software on the date of commissioning, at latest 30 days after
the transfer of risks. In the event of justified notice of compliant, RGBlink can
repair the fault or provide a replacement at its own discretion within an appropriate
period. If this measure proves to be impossible or unsuccessful, the purchaser can
demand a reduction in the purchase price or cancellation of the contract. All other
claims, in particular those relating to compensation for direct or indirect damage,
and also damage attributed to the operation of software as well as to other service
provided by RGBlink, being a component of the system or independent service,
will be deemed invalid provided the damage is not proven to be attributed to the
absence of properties guaranteed in writing or due to the intent or gross
negligence or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods
delivered by RGBlink, or if the goods are handled incorrectly, in particular if the
systems are commissioned operated incorrectly or if, after the transfer of risks, the
goods are subject to influences not agreed upon in the contract, all guarantee
claims of the purchaser will be rendered invalid. Not included in the guarantee
coverage are system failures which are attributed to programs or special
electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as well
as normal maintenance are not subject to the guarantee provided by RGBlink
either.
The environmental conditions as well as the servicing and maintenance
regulations specified in this manual must be complied with by the customer.
Trademarks
Brand and product names mentioned in this manual may be trademarks,
registered trademarks or copyrights of their respective holders. All brand and
product names mentioned in this manual serve as comments or examples and are
not to be understood as advertising for the products or their manufactures.