Socket Mobile Series 7 - Manual (Page 66)

SYMPTOM
:
While scanning with the CHS, I turned off the Pocket
PC, or my Pocket PC entered suspend mode. Now my Pocket PC
won’t turn on again.
POSSIBLE REASONS SOLUTION
This is a known problem with the
Widcomm stack (built into HP
h221X iPAQ Pocket PCs with
ROM version 1.00). Soft reset the Pocket PC by
pressing the reset button.
SYMPTOM: My Pocket PC shows an error message saying that
there are insufficient device resources.
POSSIBLE REASONS SOLUTION
Some HP iPAQ Pocket PCs are
not compatible with the Socket
Cordless Hand Scanner. The CHS will not work with your
Pocket PC at this time.
SYMPTOM
:
Connect!Agent has found multiple CHS devices, and I
don’t know which one to choose.
POSSIBLE REASONS SOLUTION
This is your first time using
Connect!Agent to connect to a
CHS, and Connect!Agent has
found multiple CHS devices using
the default name. Turn off the CHS device(s) you do
not want to connect to. Tap
Refresh. Connect!Agent will
connect to and save information
about your CHS to exclusively
connect to it in the future. If you
are using SocketScan XP, you can
use the SocketScan settings utility
to change the Bluetooth friendly
name of your CHS.
66 | APPENDIX F TROUBLESHOOTING