Svp server failure – Polycom SpectraLink 1725-36033-001 User Manual

Page 38

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SpectraLink 8000 SVP Server: Administration Guide for SIP

38

PN: 1725-36033-001_G.doc

become idle once all calls are ended and idle handsets are registered

to other SVP Servers. Once all handsets have been moved---as

evidenced by the number of

Telephones in Use

on the

Network Status

screen---the idle SVP Server may be unplugged and removed from

the system.
During this process, there is a short period where a handset registered

on a locked SVP Server may attempt to initiate a call before it is re-

registered to another SVP Server. In this case, if there is an unlocked

SVP Server in the cluster, the SVP Server will tell the handset to

reboot. As it reboots, the handset will check-in with an available SVP

Server and the user may then start a call. Handsets registered on

unlocked SVP Servers are not affected.
Of course if a system only has one SVP Server, no calls will be

possible until the removed SVP Server is replaced.

SVP Server Failure

If an SVP Server becomes unable to manage calls or fails, any handset

registered to that SVP Server loses service (and any calls) and will

reboot within 30 seconds. After rebooting, the handset will register

with another SVP (if there is one available) and be able to make new

calls. Handsets not registered on the failed SVP may experience a few

seconds of disruption in audio but are otherwise unaffected.

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