HP StoreEver TapeAssure Software - Manual (Page 90)

7 Frequently asked questions
This chapter addresses several of the most common questions regarding L&TT software.
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“Why should I run L&TT tests?” (page 90)
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“Where can I find information about media compatibility with my hardware?” (page 90)
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“Where can I find information about hardware and software compatibility?” (page 91)
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“Where can I find information about drive cleaning requirements?” (page 91)
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“How do I use L&TT to find my drive serial number?” (page 91)
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“How do I verify that my drive firmware is up to date?” (page 91)
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“How do I check if my drive is OK?” (page 92)
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“Why is the Assessment test recommended?” (page 92)
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“Was my backup successful (LTO only)?” (page 92)
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“How many more uses are left in this cleaning cartridge?” (page 92)
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“How fast will my backups be?” (page 93)
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“How fast will my restores be?” (page 93)
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“How do I verify the capacity of a tape?” (page 93)
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“How do I send a support ticket?” (page 93)
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“When installing L&TT, should I uninstall my previous version first?” (page 93)
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“What are the minimum system requirements?” (page 93)
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“Does HP TapeAssure support non-HP devices?” (page 93)
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“Will TapeAssure disrupt backups?” (page 94)
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“Is HP TapeAssure compatible with my backup application?” (page 94)
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“Can I stop the LTT Service pulling tickets?” (page 94)
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“Is TapeAssure monitoring in-band or out-of-band?” (page 94)
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“When should I install the LTT Service?” (page 94)
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“Can I set up TapeAssure to send me the service actions by e-mail?” (page 94)
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“What if I want to change the WebGUI server that is collecting monitoring data?” (page 94)
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“Why aren’t my drives being monitored?” (page 94)
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“Is there a non-English version of L&TT?” (page 95)
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“What is a filter driver? Is it safe?” (page 95)
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“Can I uninstall the LTT service?” (page 95)
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“Does L&TT 5.x support DDS/DAT devices?” (page 95)
Why should I run L&TT tests?
L&TT tests are specifically designed to diagnose problems with tape and optical devices. The tests
check the internal drive registers for logged data that come from normal operations, and perform
other data-gathering operations. The test help pinpoint the problem and prevent a drive swap that
won't resolve the issue.
Where can I find information about media compatibility with my hardware?
The links in this section provide information about media compatibility with various hardware.
90 Frequently asked questions