How do i check if my drive is ok, Why is the assessment test recommended, Was my backup successful – HP StoreEver TapeAssure Software User Manual
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How do I check if my drive is OK?
•
Quick check—Generate a support ticket for the drive and look at the device analysis section.
This section examines the logs within the drive and gives an assessment of health along with
appropriate recommendations. If you are still uncertain, run the Drive Assessment test. For
more information on support tickets, see
“Using support tickets” (page 74)
•
Fifteen minute check—Run the Drive Assessment test with a known, good (preferably new)
tape. This test measures the health of the drive and provides recommendations if issues are
found. If the test passes, the drive is OK. If the test fails but the tape is good, then the drive
needs attention. For more information, see
Why is the Assessment test recommended?
The Assessment test incorporates all of HP’s expertise for each specific drive type based on in-house
and field failure information. The test measures drive health and gives an accurate assessment as
to whether or not a drive/tape combination will perform backups and restore well. HP recommends
that you use a known, good (preferably new) tape to ensure that the test is measuring the health
of the drive.
If the Assessment test fails with a good tape, a faulty drive is indicated. If the test passes, then the
drive is fine. If you have a problem and your drive is OK, examine other system components or
the overall configuration to determine where the problem is.
For additional information about the LTO drive assessment test, see
“About the LTO drive assessment
Was my backup successful?
The easiest way to tell whether a backup was successful is to check the write quality of the drive
under the Health Section in TapeAssure. You can also check a support ticket after the backup.
To determine whether a backup to LTO tape was successful by checking a support ticket:
1.
Perform the backup as you normally would.
2.
Generate a support ticket for the drive to which the backup was performed.
3.
Locate the Loaded Tape > Cartridge Health section of the support ticket and examine the
margins. Also, check the following information:
•
Data on tape measures the quality of the data written on the tape.
•
Drive measurements measures the quality of the data as viewed by the drives that wrote
it.
If any of these parameters are suspect, you should repeat the backup using a different
drive/tape combination.
How many more uses are left in this cleaning cartridge?
1.
Perform a clean as you normally would.
2.
After the clean is finished, generate a support ticket for the drive that was just cleaned.
3.
Examine the Loaded Tape > Cartridge Usage section of the support ticket to see the number
of cleans performed, and the estimated number of cleans remaining.
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Frequently asked questions