Defibtech DDU-120 Series - Manual (Page 44)

36
DAC-530E-EN-BH
5.7 Troubleshooting
The following table lists the common causes for problems, the possible cause and the possible
corrective actions. Refer to the other sections of the User Manual for detailed explanations on how
to implement the corrective actions. If the unit continues to be non-functional, refer the unit for
servicing.
Symptom Possible Cause Corrective Action
Unit will not turn on
Battery pack not inserted Insert battery pack
Battery pack depleted or non-
functional
Replace battery pack
Unit is non-functional Return unit for service
Unit immediately turns off
Battery pack depleted Replace battery pack
Unit is non-functional Return unit for service
ASI is solid red Unit detected an error Run manually initiated Self-Test
ASI blinks red
ASI 9V battery low Replace ASI 9V battery
Unit needs servicing
Turn unit on and run manually
initiated Self-Test
Battery pack non-functional Replace battery pack
Electrode pads are not pre-connected
to unit
Connect electrode pads to unit
ASI does not blink at all
ASI 9V battery depleted Replace ASI 9V battery
Battery pack not inserted Insert battery pack
Battery pack non-functional Replace battery pack
Unit is non-functional Return unit for service
Power on self-test failed,
service code ‘xxx’
Unit needs servicing
Record code number and return
unit for servicing
Unit self-test failed,
service code ‘xxx’
Unit needs servicing
Record code number and return
unit for servicing
Battery pack self-test failed,
service code ‘xxx’
Battery pack needs servicing
Record code number and replace
with new battery pack
Service required Unit needs servicing Return unit for service
“Replace battery pack”
voice prompt
Battery pack capacity is critically low
Unit will probably not deliver
a shock, replace battery pack
immediately
“Battery pack low” voice prompt Battery pack capacity is getting low
Unit will still deliver shocks,
replace battery pack as soon as
possible