Defibtech DDU-120 Series - Manual (Page 71)

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DAC-530E-EN-BH
ORIGINAL END USER’S LIMITED WARRANTY*
COVERAGE
Defibtech, LLC provides a limited warranty that the defibrillator
and its associated accessories (e.g., batteries and pads),
whether purchased concurrently with the defibrillator as part
of a configuration or separately, shall be substantially free
from defects in material and workmanship. Defibtech’s limited
warranty shall only extend to the original end user, where
the original end user purchased the items from an authorized
Defibtech, LLC retailer. This limited warranty may not be
assigned or transferred. The terms of the Limited Warranty
in effect as of the date of original purchase shall apply to any
warranty claims.
LENGTH OF WARRANTY
The defibrillator’s limited warranty is for a period of eight (8)
years from the date of purchase. The battery’s limited warranty
is for a period of four (4) years from the date of purchase, but in
no event shall the limited warranty period extend past the date
printed on the battery. Single use accessories (e.g., the pads)
shall have a limited warranty up to use or for a period up to the
expiration date, whichever is earlier. The limited warranty for
all other accessories is for a period of one (1) year from the
date of purchase, or to the expiration date, whichever is earlier.
LIMITED WARRANTY LIMITATIONS
This limited warranty does not cover damage of any sort
resulting from, but not limited to, accidents, improper
storage, improper operation, alterations, unauthorized service,
tampering, abuse, neglect, fire, flood, war, or acts of God.
Additionally, this limited warranty does not cover damage
of any sort to the defibrillator or its associated accessories
resulting from the use of the defibrillator with unapproved
accessories or use of the accessories with unapproved medical
devices. The defibrillator and its associated accessories are
not warranted to be compatible with any other medical device.
LIMITED WARRANTY VOIDED
The limited warranty is immediately voided if: the defibrillator
or its associated accessories are serviced or repaired by any
entity, including persons, not authorized by Defibtech, LLC;
specified maintenance is not performed; the defibrillator
is used with one, or more, unauthorized accessories; the
associated accessories are used with an unauthorized
defibrillator; or the defibrillator or associated accessories
are not used in accordance with Defibtech, LLC approved
instructions.
EXCLUSIVE REMEDY
At Defibtech, LLC’s sole discretion, Defibtech shall have the
option to repair, replace, or provide a credit. In the event
of replacement, Defibtech shall have the right at its sole
discretion to replace the item with a new, or refurbished, same
or similar item. Determination of a similar item shall be at
the sole discretion of Defibtech. In the case of replacement,
the replacement at a minimum shall reflect the prorated
time remaining for the item based on the remaining limited
warranty period. In the case of a credit, the credit shall be the
prorated value of the item based on the lower of the original
item cost of the same or similar item and the remaining limited
warranty period. In no event, shall the limited warranty period
of a replacement item extend past the limited warranty period
of the item it is replacing.
WARRANTY SERVICE
In order to obtain warranty service, contact the retailer from
whom the item was purchased, or Defibtech, LLC customer
service. In the event an item must be returned, a Return
Material Authorization (RMA) number is required. Items
returned without an RMA number will not be accepted. The
item shall be shipped at the original end user’s expense to a
destination specified by the retailer or Defibtech, LLC.
OBLIGATIONS AND WARRANTY LIMITS
THE FOREGOING LIMITED WARRANTY IS IN LIEU OF
AND SPECIFICALLY EXCLUDES AND REPLACES, TO THE
DEGREE PERMITTED BY APPLICABLE STATE LAW, ALL
OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
NO PERSON (INCLUDING ANY AGENT, DEALER, OR
REPRESENTATIVE OF DEFIBTECH, LLC) IS AUTHORIZED
TO MAKE ANY REPRESENTATION OR WARRANTY
CONCERNING THE DEFIBRILLATOR OR ITS ASSOCIATED
ACCESSORIES, EXCEPT TO REFER TO THIS LIMITED
WARRANTY.
THE EXCLUSIVE REMEDY WITH RESPECT TO ANY AND
ALL LOSSES OR DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER SHALL BE AS SPECIFIED ABOVE.
DEFIBTECH, LLC SHALL IN NO EVENT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND,
INCLUDING, BUT NOT LIMITED TO, EXEMPLARY DAMAGES,
SPECIAL, PUNITIVE, COMMERCIAL LOSS FROM ANY
CAUSE, BUSINESS INTERRUPTION OF ANY NATURE, LOSS
OF PROFITS OR PERSONAL INJURY, EVEN IF DEFIBTECH,
LLC HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH
DAMAGES, HOWEVER OCCASIONED, WHETHER BY
NEGLIGENCE OR OTHERWISE, UNLESS APPLICABLE STATE
LAW DOES NOT ALLOW SUCH EXCLUSION OR LIMITATION.
11 Warranty Information
*Applicable to defibrillators and associated accessories
having a date of manufacture on or after January 1, 2013.
For all others, refer to warranty information in effect at the
time of manufacture.