Troubleshooting sound issues – LG UQ7570PUJ 50" 4K HDR Smart LED TV User Manual

Page 112

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HDMI Deep Color

.

The screen looks too dim or dark.

Picture

Select Mode

Switch

Select Mode

to your desired picture mode. (

Standard

,

Vivid

, etc.)

This applies to the current input mode only.

Picture

Advanced Settings

Brightness

Motion Eye Care

Switch

Motion Eye Care

to

Off

. This applies to the current input mode only.

General

Energy Saving

Switch

Energy Saving Step

to either

Off

or

Minimum

.

Picture

Advanced Settings

Reduce Blue light

Switch

Reduce Blue light

to

Off

.

The screen brightness keeps changing.

General

Energy Saving

Switch

Energy Saving Step

to either

Off

or

Minimum

.

General

AI Service

AI Picture Pro

Switch

AI Picture Pro

to

Off

.

ULTRA HD video does not display.

With some HDMI cables, signals may not be received.

Change the settings of the connected device to the supported signal.

Troubleshooting Sound Issues

Troubleshooting Sound Issues

If you experience any of the problems below while using the product, please check the
following. There may not be a problem with the product.

First of all, perform a

Support

Sound Self-diagnosis

to check for any

abnormalities in the TV.
If you are using a set-top box, turn it off, and then turn it back on.
Make sure that the set-top box is correctly connected to your TV.

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