Troubleshooting – Lenovo Legion Y27-30 27" 180 Hz HDR Monitor User Manual

Page 25

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Chapter 3 Reference information 3-3

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself� Before

calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem�

Table 3-2� Troubleshooting

Problem

Possible cause

Suggested action

Reference

The words “Out of

Range” are shown

on the screen, and

the power indicator

is flashing white�

The system is set to a

display mode which is

not supported by the

monitor�

If you are replacing an old

monitor, reconnect it and

adjust the display mode to

within the specified range for

your new monitor�
If using a Windows system,

restart the system in safe

mode, then select a supported

display mode for your

computer�
If these options do not work,

contact the Support Center�

“Selecting a supported

display mode” on

page 2-7

The image quality

is unacceptable�

The video signal cable

is not connected with

the monitor or system

completely�

Be sure the signal cable

is firmly plugged into the

system and monitor�

“Connecting and

turning on your

monitor” on page 1-5

The color settings may

be incorrect�

Select another color setting

from the OSD menu�

“Adjusting your

monitor image” on

page 2-3

The automatic image

setup function was

not performed�

Perform automatic image

setup�

“Adjusting your

monitor image” on

page 2-3

The power

indicator is not

lit and there is no

image�

• The monitor’s

power switch is not

switched on�

• The power cord is

loose or disconnected�

• There is no power at

the outlet�

• Be sure the power cord is

connected properly�

• Be sure the outlet has

power�

• Power on the monitor�
• Try using another power

cord�

• Try using another electrical

outlet�

“Connecting and

turning on your

monitor” on page 1-5

Screen is blank and

power indicator is

amber�

The monitor is in

Standby/Suspend

mode�

• Press any key on the

keyboard or move the

mouse to restore operation�

• Check the Power Options

settings on your computer�

“Understanding power

management” on

page 2-8

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