Lenovo ThinkVision P40w-20 39.7" 5K Ultrawide Curved Monitor - Manual (Page 37)

Chapter 3 Troubleshooting 3-1
Chapter 3. Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before
calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 3-1. Troubleshooting
Problem Possible cause Suggested action Reference
The words” Out
of Range” are
shown on the
screen, and the
power indicator is
flashing white.
The system is set
to a display mode
which is not
supported by the
monitor.

If you are replacing an old
monitor, reconnect it and adjust
the display mode to within the
specified range for your new
monitor.

If using a Windows system,
restart the system in safe mode,
then select a supported display
mode for your computer.

If these options do not work,
contact the Customer Support
Centre.
“Maximum resolutions”
on page 2-5
The image quality
is unacceptable.
The video signal
cable is not
connected with the
monitor or system
completely.
Be sure the signal cable is firmly
plugged into the system and
monitor.
“Connecting and turning
on your monitor” on
page 1-3
The image quality
is unacceptable.
The color settings
may be incorrect.
Select another colour setting from
the OSD menu.
“Explore your monitor ”
on page 2-1
The power
indicator is not lit
and there is no
image.

The monitor’s
power switch is
not switched on.

The power cord
is loose or
disconnected.

There is no
power at the
outlet.

Be sure the power cord is
connected properly.

Be sure the outlet has power.

Power on the monitor.

Try using another power cord.

Try using another electrical
outlet.
“Connecting and turning
on your monitor”
on page 1-3