Lenovo ThinkVision P40w-20 39.7" 5K Ultrawide Curved Monitor - Manual (Page 48)

Appendix C Service and support C-4
Country or Region Telephone Number
Sweden Warranty service and support: 077-117-1040 (Swedish)
Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian)
Taiwan 0800-000-702 (Mandarin)
Thailand 001-800-4415-734
(+662) 787-3067 (Standard Charges Apply)(Thai, English)
Turkey 444-04-26 (Turkish)
United Kingdom Standard warranty support: 03705-500-900 ( local rate) Standard
warranty support: 08705-500-900(English)
United States 1-800-426-7378 (English)
Uruguay 000-411-005-6649 (Spanish)
Venezuela 0-800-100-2011 (Spanish)
Vietnam 120-11072 (Toll Free)
84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse,
abuse, improper installation, usage not in accordance with product specifications and
instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:

Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a
moving screen saver or power management.

Physical damage to covers, bezel, base and cables.

Scratches or punctures on monitor screens.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Centre. For more
information on contacting the Customer Support Centre, please see Appendix C, “Service and
support ” on page C-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the
customer warranty. Parts are for service use only. The table below shows information for model
61C1-GAR6-WW.
Table C-4. List of service parts
FRU (Field
Replaceable Unit)
Part number
Description Colour Machine Type
Model (MTM)
5D11C71800 P40w-20 - 40 inch FRU Monitor (HDMI) Raven Black 61C1-GAR6-WW
5C11C71807 P40w-20 TBT4 40G active cable 1.5m Raven Black 61C1-GAR6-WW
5C11D00680 P40w-20 TBT4 40G passive cable 0.8m Raven Black 61C1-GAR6-WW
5C11C71803 P40w-20 USB 3.0 B-A cable 1.8m Raven Black 61C1-GAR6-WW
5C11C71804 P40w-20 DP 1.4 cable 1.8m Raven Black 61C1-GAR6-WW
5C11C71805 P40w-20 HDMI 2.0 cable 1.8m Raven Black 61C1-GAR6-WW
5SE1C71802 P40w-20 - FRU Stand and Base Raven Black 61C1-GAR6-WW