Command view tl does not run in the browser, Fc interface controller problems, 81 command view tl does not run in the browser – HP ESL E-series Tape Libraries User Manual
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Observe status and link LEDs. Replace defective card or controller.
Interface Manager card does not detect drives or library
SCSI cables not connected properly
•
Check cabling connections.
SCSI settings or termination not set properly
•
Check the SCSI settings for the device.
•
Check that the SCSI bus is properly terminated and ensure the terminator LEDs indicate a normal
state (green).
Timing issues
•
Reset the corresponding FC interface controller.
Drive not powered on or in ready state
•
Make sure the drive isn't set to off.
•
Troubleshoot the drive.
Command View TL does not run in the browser
Incompatible browser version or Java support not enabled
•
Make sure you are using a minimum of Microsoft Internet Explorer v6.0 SP1 or later, or Netscape
Navigator v6.2 or later.
•
Make sure that Java support is enabled in the browser.
Java Runtime Environment (JRE) not installed
•
Download and install the Java 2 Platform, Standard Edition v1.42 or later from
.
Bad network connection or network down
•
Check all physical network connections. If the connections are good, contact your network admin-
istrator.
•
Ping the management station. If pinging fails and the IP address is correct, contact your network
administrator.
Wrong IP address
•
Check the IP address of the management station. On the management station, open a command
shell and enter ipconfig. You must use this IP address (or the network name of the management
station) in the URL to access Command View TL.
Management station not running, or Command View TL service not running on management station.
•
Check to see if the management station is operational.
•
Use the Services applet to verify that the Command View TL service is running on the management
station. Click Start > Settings > Control Panel > Administrative Tools > Services.
FC interface controller problems
Most problems occur during the initial installation of the interface controller. Before proceeding with
advanced troubleshooting techniques, verify all connections and review the configuration.
HP StorageWorks ESL E-Series Tape Library
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