Troubleshooting – Watts Fleck 9500 Twin Brass Valve User Manual

Page 44

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Model 9000/9100/9500

44

Troubleshooting

PROBLEM

CAUSE

CORRECTION

1.

Softener fails to regenerate.

A. Electrical service to unit has been

interrupted.

B. Timer is defective.

A. Assure permanent electrical

service (check fuse, plug, pull
chain or switch).

B. Replace timer.

2. Hard water.

A. Bypass valve is open.
B. No salt in brine tank.

C. Injector screen plugged.

D. Insufficient water flowing into brine

tank.

E. Hot water tank hardness.

F. Leak at distributor tube.

G. Internal valve leak.

A. Close bypass valve.
B. Add Salt to brine tank and maintain

salt level above water level.

C. Clean injector screen.
D. Check brine tank fill time and clean

brine line flow control if plugged.

E. Repeated flushing of the hot water

tank is required.

F. Make sure distributor tube is not

cracked. Check O-Ring and tube
pilot.

D. Replace seals and spacers and/or

piston.

3. Unit used too much salt.

A. Improper salt setting.
B. Excessive water in brine tank.

A. Check salt usage and salt setting.
B. See Problem No. 7.

4. Loss of water pressure.

A. Iron buildup in line to water

conditioner.

B. Iron buildup in water conditioner.

C. Inlet of control plugged due to

foreign material broken loose from
pipe by recent work done on
plumbing system.

A. Clean line to water conditioner.

B. Clean control and add mineral

cleaner to mineral bed. Increase
frequency of regeneration and/or
backwash time.

C. Remove pistons and clean control.

5. Loss of mineral through drain line.

A. Air in water system.

B. Drain line flow control too large.

A. Assure that well system has

proper air eliminator control.
Check for dry well condition.

B. Check to ensure drain line flow

control is sized properly for your
mineral tank.

6. Iron in conditioned water.

A. Fouled mineral bed.

A. Check backwash, brine draw and

brine tank fill. Increase frequency
of regeneration.

7. Excessive water in brine tank.

A. Plugged drain line flow control.
B. Plugged injector system.
C. Timer not cycling.
D. Foreign material in brine valve.

E. Foreign material in brine line flow

control.

F. Power loss during brine fill.

A. Check flow control.
B. Clean injector and screen.
C. Replace timer.
D. Replace brine valve seat and clean

valve.

E. Clean brine line flow control.

F. Check power source.

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