Avery Dennison Monarch 9864 Error Messages - Manual (Page 65)

05/08 Rev. AB USER MANUAL Error Messages
9844 – 9854 – 9864
65
9013 Head voltage
Status Faulty 5 V printhead supply voltage for one of the following reasons:
• Only 9854: Printhead was connected to the wrong connector on the CPU
board.
• Short circuit or the printhead is defective.
Action Only 9854: Check if the printhead is connected to the correct connector on
the CPU board. Change the connector, if necessary.
Replace the printhead.
9014 Motor voltage
Status Faulty 45 V motor supply voltage. – a short circuit or the printhead is
defective.
Action Replace the printhead.
9015 Network init.
Status Error while the network initializes.
Action Contact your network administrator.
9016 DHCP Failed
Status DHCP failed. This may happen, if parameter
INTERF. PARAM. >
ETHERNET PARAM. > IP Adressassign
is set to DHCP, but no IP address can be
found.
Action Contact your network administrator.
9017 RTC read failed
Status Error while trying to read the realtime clock (RTC). An Easy Plug command
to read out the RTC is sent, but no RTC is built in.
Action Check if the printer is supplied with a RTC by printing a status printout.
See parameter
INFO PRINTOUT > Printer status
The actual date is on the printout below the header "Systemversion" if a
RTC is installed.
Check if the error occurs repeatedly or occasionally.
If it occurs repeatedly:
9854: replace the CPU board.
9864: Replace the RTC. If the error still occurs, replace the CPU board.
See notes in “General software errors” section if the error reoccurs.