Vip wakeup – Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 User Manual

Page 37

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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations

555-230-723

Issue 6

December 1999

Hospitality Operations

33

Front Desk Operations

9. Press the

#

button to confirm the wakeup request.

One of the following displays:

This indicates that the wakeup procedure was successful.

This indicates that the time entered is within 2 1/2 minutes of the
current time.

This indicates that the maximum number of messages for this
15-minute interval has been reached.

This indicates that the maximum number of wakeup calls has been
reached for the switch.

The console returns to the normal operating mode.

VIP Wakeup

VIP Wakeup provides the option of placing a personal call to awaken a special
guest, rather than awakening guests with an announcement.

To add a VIP wakeup call, perform the following:

1. Press the

AUTO WAKEUP

button.

The Auto Wakeup lamp goes on.

The following displays:

2. If you are already on an active call with the guest requiring the wakeup

call, the extension number displays automatically. Press the

#

button to

select the displayed extension for wakeup.

If you are not connected to the room requiring wakeup, enter the room
number, followed by the

#

button. (If you make a mistake, press the

AUTO

WAKEUP

button again and start over.)

The following displays:

If a wakeup request already exists for the room, the time field will
show the time of the request.

WAKEUP REQUEST CONFIRMED

WAKEUP ENTRY DENIED - TOO SOON

WAKEUP ENTRY DENIED - INTERVAL FULL

WAKEUP ENTRY DENIED - SYSTEM FULL

AUTO WAKEUP - Ext:

AUTO WAKEUP - Ext: <ext> Time: --:--

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