Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 - Manual (Page 39)

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
555-230-723
Issue 6
December 1999
Hospitality Operations
35 Front Desk Operations
9. Press the # button to confirm the wakeup request.
■
One of the following displays:
This indicates that the wakeup procedure was successful.
This indicates that the time entered is within 2 1/2 minutes of the
current time.
This indicates that the maximum number of messages for
this 15-minute interval has been reached.
This indicates that the maximum number of wakeup calls has been
reached for the switch.
■
The console returns to the normal operating mode.
10. At the appointed time, the VIP reminder call rings at the attendant.
■
The following displays:
11. Answer the VIP wakeup notification call.
12. Press the flashing VIP-Wakeup lamp to place a priority call to guest Mike
Jones.
■
The VIP-Wakeup lamp goes out and the VIP-Retry lamp begins to
flash.
■
When the guest answers, the VIP-Retry lamp goes out. The
attendant can add a personal touch wishing the guest “Good
morning, Mr. Jones.”
13. If the guest does not answer, press the VIP RETRY button to set up a standard
wakeup request. The standard wakeup will retry 5 minutes later.
WAKEUP REQUEST CONFIRMED
WAKEUP ENTRY DENIED - TOO SOON
WAKEUP ENTRY DENIED - INTERVAL FULL
WAKEUP ENTRY DENIED - SYSTEM FULL
VIP WAKEUP: Mike Jones x8113