Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 User Manual

Page 7

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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations

555-230-723

Issue 6

December 1999

Hospitality Operations

3

About This Document

Field names shown on the administration screens are shown as follows:

the Extension of PMS field

The term “dial keypad” refers to the touch-tone keypad where you dial
(enter) telephone numbers and feature access codes.

When a procedure refers to a “room number,” the reference is to the
extension in the room. The two numbers are not always the same.

Times entered for features such as Automatic Wakeup and Do Not Disturb
consist of the hour followed by minutes in a multiple of 5 minutes; minute
entries that are not multiples of 5 minutes are rounded off by the switch to
the nearest multiple of 5.

For example, to enter 7:00 a.m., press the

0 7 0

0

buttons. To enter 11:30

a.m., press the

1 1 3 0

buttons. To enter 10:15 p.m., press the

2 2 1 5

buttons.

Times entered in the range from 13:00 to 00:59 represent 1:00 p.m.
to 12:59 a.m. Times entered in the range from 01:00 and 12:59 could
represent either a.m. or p.m., so the switch prompts you to designate the
correct time.

In all of the procedures where you enter the time of day, 12:00 a.m. is
midnight and 12:00 p.m. is noon.

You hear the following tones during normal operation:

— Dial tone — a steady tone you hear when you select an idle call

appearance.

— Ringback tone — the normal ringing tone you hear after you dial an

extension or outside number.

— Busy tone — a slow on-off-on-off tone you hear when the person

you are calling is busy.

— Reorder tone — a fast on-off-on-off tone you hear when calling

facilities are not available or are out of order.

— Confirmation tone — a three-burst tone you hear after successfully

using a feature access code.

— Intercept tone — a high-to-low tone you hear when a call or feature

access code is not accepted.

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