Preventative maintenance and troubleshooting, Overview, Checking the administrator’s log – Lucent Technologies INTUITY Messaging Solutions Enhanced-List Application 585-310-575 User Manual

Page 61

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Issue 1 July 1997

51

5

Preventative Maintenance and
Troubleshooting

Overview

This section describes how to check for system alarms relating to ELA and how
to diagnose common application and end-user problems.

Checking the Administrator’s Log

The system warns you of potential administrative problems with ELA by
displaying a minor and warning message (

Alarms: w

or

Alarms: m

) on the

AUDIX Administration status line when it logs an administration event. Check the
status line (at the top of the AUDIX Administration screen) at least once a day.

Other events besides those generated by ELA create administrative log entries,
but you can view ELA-specific events. You should do this on a regular basis to
monitor ELA performance. To view ELA-specific log entries:

1. Starting from the main menu, select:

2. At the

enter command:

prompt, enter either:

The system displays the Administrator’s Log screen.

3. Enter the starting date and time.

4. Enter

EL

in the

Application:

field.

Full Command Version

Short Command Version

display administrators-log

di ad

>

AUDIX Administration

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