Lucent Technologies INTUITY Messaging Solutions Enhanced-List Application 585-310-575 - Manual (Page 73)

SHADOW Resource Type
Issue 1 July 1997 63
Alarm Code: 3
Event ID: ELA-shadow03
Alarm Level: Warning
Description: Shadow mailbox data corrupt, re-enter or restore.
Repair Action:
There are two recovery methods:
■ Access the Set Up Enhanced-List System Data window and re-enter the
shadow mailbox extension and community ID. If a shadow mailbox exists
at the extension entered, the system displays a system prompt to that
effect. If a shadow mailbox does not exist at the extension entered, a new
mailbox will be created.
■
Restore data from the most recent backup of system data. See Chapter 3,
“Common System Procedures,” in your maintenance book for instructions
about restoring data. If you would prefer to have assistance with this
restore, contact your remote maintenance center.
Alarm Code: 4
Event ID: ELA-shadow04
Alarm Level: Warning
Description: Shadow mailbox does not allow trusted-server access.
Repair Action:
1. In AUDIX, enter ch cos ELA_Class_of_Service_Name/Number
2. Verify that the Trusted Server Access? field is set to y
3. Enter di sub shadow_mailbox_extension
4. Verify the Class of Service field is the appropriate cos. If it is, call
1-800-56 AUDIX for help.
Alarm Code: 5
Event ID: ELA-shadow05
Alarm Level: Warning
Description: Shadow mailbox does not exist at expected extension.