5 troubleshooting probe connection issues – In-Situ Con TROLL PRO Operators Manual (purchased before 10 May 2012) User Manual

Page 39

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Troubleshooting

39

6.5

TROUBLESHOOTING PROBE CONNECTION ISSUES

See if it will connect to

Win-Situ 5.

Try to connect the

probe. Does it connect?

Contact Technical

Support.

Unable to connect to

probe

Do you have the

equipment available to

connect to Win-Situ 5?

Check the RS485 wiring

connections. Are they

secure and correct? Is the

insulation blocking the

connection?

Does the probe require

external power

(RDO PRO)?

Check the power wiring

connections. Are they

secure and correct? Is the

insulation blocking the

connection?

Try adding the probe again.

Does it connect?

If yes, reset the probe

communications settings

to the default settings and

reconnect to the controller.

Is the probe powered by an

internal battery (Level or

Aqua TROLL)?

Yes

No

Yes

No

Yes

No

No

The internal probe battery

may be dead. Use external
power or contact Technical

Support.

Yes

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