Vincident -a – HP VMA-series Memory Arrays User Manual

Page 219

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AM456-9007B Rev 02

HP VMA SAN Gateway Installation and User Guide

219

vincident -a

The

vincident

script collects useful information from the HP VMA SAN

Gateway and HP VMA Array, such as version/timestamp of the current kernel,

CPU information, partition information, HP VMA Array configuration, and HP

VMA Array logs.

Once collected, this information can be sent to Customer Support for analysis to

determine the source of performance issues, such as ECC errors.

The

vincident

script is installed on the host server as part of the VMA Utilities

package.

Syntax

vincident {-a | <tty_device> | <ip_address> } [--max-timeout
secs]

vincident

may be run using the IP address of the HP VMA Array

(

<ip_address>

) or using a serial cable connected from the host server to the HP

VMA Array (

<tty_device>

).

The vincident utility creates an incident report in the current directory with a name

similar to

vincident.20110624T110149

.

You can either log in as

root

on the Linux host computer to run the

vincident

reporting script, or run it directly from the CLI prompt on the gateway. In the event

that the full path name of the

vincident

utility is not in the

root PATH

, the full

path of

vincident

is

/opt/violin/bin/vincident

.

Once collected, use the following command to upload the log:

#file debug-dump upload vincident.xxxxx scp://<host location>

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