Configuring the e-mail server – HP StoreEver TapeAssure Software User Manual
Page 25
Figure 8 Firmware screen
To update firmware:
1.
Download the firmware file for your device from the HP website and place it on your local
computer.
2.
In the Firmware pane, check the device.
3.
Click From local machine and browse to the location of the downloaded file on your local
computer.
4.
Click Start Update.
To e-mail firmware update results:
NOTE:
The e-mail server must be configured before support tickets can be sent via e-mail. For
instructions on configuring the e-mail server, see
“Configuring the e-mail server” (page 25)
1.
When sending results to HP support, enter the support case number and check the box.
2.
Enter the e-mail address.
3.
Optionally include comments.
4.
Click Send E-mail.
NOTE:
If multiple drives are selected, the firmware updates will run in parallel.
Configuring the e-mail server
From Email Configuration screen you can configure the e-mail server that L&TT will use to send
outgoing e-mail messages.
Configuring the e-mail server
25