Icron Four-Port USB 3-2-1 Raven 3104 Point-to-Point Extender System (328') - Manual (Page 16)

Warranty Information
Limited Hardware Warranty
Icron Technologies Corporation, a Maxim Integrated brand, warrants that any hardware products
accompanying this documentation shall be free from significant defects in material and workmanship for a
period of two years from the date of purchase . Icron’s hardware warranty extends to Licensee, its customers
and end users.
The Warranty does not include repair of failures caused by: misuse, neglect, accident, modification,
operation outside a normal operating environment, failure caused by service of the device by non-
authorized servicers, or failure caused by a product for which Icron is not responsible. Opening the
enclosures will void warranty.
Hardware Remedies
Icron’s entire liability and the Licensee’s exclusive remedy for any breach of warranty shall be, at Icron’s
option, either (a) return of the price paid or (b) repair or replacement of hardware; which will be warranted
for the remainder of the original warranty period or 30 days, whichever is longer. These remedies are void if
failure of the hardware has resulted from accident, abuse, or misapplication.
Limitation of Liability
The hardware warranty set forth in this agreement replaces all other warranties. Icron expressly disclaims all
other merchantability and fitness for a particular purpose and noninfringement of third-party rights with
respect to the hardware.
Icron dealer, agent, or employee is not authorized to make any modification extension or addition to this
warranty. Under no circumstances will Icron, its suppliers or licensors be liable for any costs of procurement
or substitute products or services, lost profits, loss of information or data, or any other special, indirect,
consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use Icron
product or service, even if Icron, its suppliers or licensors have been advised of the possibility of such
damages. In no case shall Icron, its suppliers and licensors’ liability exceed the actual money paid for the
products at issue.
Since some jurisdictions do not allow the limitation of implied warranties of liability for incidental,
consequential, special or indirect damages, the above limitation may not always apply. The above limitation
will not apply in case of personal injury where and to the extent that applicable law requires such liability.
Obtaining Warranty Service
To obtain warranty service, you must first contact Icron within the warranty period for a Return Material
Authorization (RMA) number. Icron will not accept returns without an authorized RMA number. Prior to
contacting Icron, be sure you have recorded the serial numbers of the LEX and REX. Package the product
appropriately for safe shipment and mark the RMA number on the outside of the package. The package
must be sent prepaid to Icron Technologies Corporation. We recommend that you insure it or send it by
a method that provides package tracking. The repaired or replaced item will be shipped to you, at Icron’s
expense, not later than thirty days after Icron receives the defective product.
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