3 troubleshooting list – FlexLink Spiral Elevator User Manual

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6.3

Troubleshooting list

No. Trouble

Possible

cause

Solution

1. Spiral

Elevator

does not work

No power (volts) at the gear motor

The cause for lack of
power to be
investigated by
qualified personnel.

Gear motor defective

Replace the motor

2. Spiral

Elevator

does not work, but
the motor is
running

Teeth on the sprocket wheel worn

Replace the sprocket
wheel.

It is recommended to
replace the entire chain
at the same time.

The metal chain is not located on the
sprocket

Realign the sprocket
and investigate the
cause.

Product jamming the Spiral Elevator

Remove the product
jam and check the width
/ height detectors (if
fitted).

Product weight overload / too much
product or weight on the Spiral
Elevator

Remove product and
operate within the
specification limits.

Metal chain broken

Repair or replace the
metal chain and check
sprockets.

3. Conveyor

plates

broken or
misaligned

Product jamming the Spiral Elevator

Remove the product
jam and check the width
/ height detectors (if
fitted).

Irregularities in the guide strips

Repair or replace the
relevant guide strip.

Foreign objects / material on conveyor
chain

Remove the foreign
objects or materials.

Chain too long, which makes the
plates grab at the entry to the
underside return guide

Shorten the chain (see
Section 6.2.3 on page
50).

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