Gasboy CFN Series SCII Start-Up Manual - Manual (Page 105)

03/07/03 13-1
Section 13
CUSTOMER TRAINING
❑ Explain to the terminal operator how the data terminal/CRT responds to all commands.
Review the Site Manager's Manual and all relevant commands. Have the terminal operator
perform the commands.
❑ Explain the importance and show how and when to use the backup commands.
❑ Refer the user to the Data Terminal/CRT/printer manuals for any periodic maintenance. Also
review the data terminal switches, buttons, and LED's for proper settings and indications.
❑ Show the site manager and terminal operator how to dispense product by initiating
transactions with the customer's cards/keys at the island card reader unit on the fuel island.
If the customer's cards/keys are not available, use the test cards/keys provided with the
system.
❑ For systems with a CheckPoint console, demonstrate the following both with and without a
network:
❑ Fuel only sale, cash, credit
❑ Merchandise only sale, cash, credit
❑ Combined fuel/merchandise, cash, credit
❑ Move merchandise
❑ Safedrops, reversals, view sale, void item/ticket
❑ Change fuel prices from CRT
❑ Change PLU prices from CRT
❑ Shift break
Refer to the CheckPoint and Site Manager's Manuals for detailed information.
❑ For systems with a Profit Point console, demonstrate the following both with and without a
network:
❑ Fuel only, cash, credit
❑ Merchandise only, cash, credit
❑ Combined fuel/merchandise, cash, credit
❑ Scanned item not on file
❑ Add item, add fuel
❑ Off hook, active payable pump menus, working sale, new merchandise
❑ Size (modifier keys), PLU key
❑ Change fuel prices from CRT
❑ Change PLU, UPC prices from Profit Point
❑ Shift break
❑ For systems with a receipt printer, demonstrate procedures for changing the receipt paper,
the ribbon and the self-test mode of operation as explained in the Star Receipt Printer
Manual.