Error messages – Gateway 6400 User Manual

Page 112

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Error messages

103

Error messages

This section lists common error messages that you may see. These messages
often indicate procedural errors such as an incorrect keystroke or a
write-protected diskette. Some messages, however, may indicate a problem
that requires you to consult the troubleshooting section of this manual.

Error message

Solutions

Access denied

Try saving to a new file or diskette.

Move the write-protection tab over the hole on
the back of the diskette.

Bad command or file name

Make sure you entered the right command.

Make sure the specified drive is correct, then
try again.

If you are trying to exit MS-DOS to return to
Windows, type

exit

, then

press

E

NTER

.

Base memory [xxx]
expansion

This is an informational message only. No
action is required.

Checking RAM on disk
controller

Your BIOS configuration is incorrect. Open the
BIOS Setup utility, then make sure the settings
are correct.

CD drive is not recognized

See “The system does not recognize the CD
drive.” on page 90
for a possible solution.

Data error

Use Check Disk on the drive with the error.

Decreasing available
memory

Your BIOS configuration is incorrect. Open the
BIOS Setup utility, then make sure the settings
are correct.

Diskette drive is not
recognized

See “The system does not recognize the
diskette drive.” on page 91
for a possible
solution.

Diskette drive 0 seek to track
0 failed

Open the BIOS Setup utility, then make sure
the drive settings are correct.

Check the diskette drive cables. Make sure
Pin 1 on the cable aligns with Pin 1 on the
connector.

05032.book Page 103 Monday, July 10, 2000 11:43 AM

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