Interphase Tech iSPAN 5535 PRI User Manual

Page 116

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Understanding LoopTest Messages

96

Interphase Corporation

Test failed

The connection between the two ISDN B channels
could not be established before time-out because
another application answered the call. The Remote
Access Server was probably running when the test
started. To restart the test:

1. From the Start menu, select Programs, then

Administrative Tools (Common), and then
Remote Access Admin.

2. From the Server menu, select Stop Remote Access

Service.

3. Launch LoopTest again as described in Testing your

ISDN Line on page 90.

ERROR: The
pattern does not
arrive on the
other end

OR

ERROR: A bad
pattern has been
received: frame
<number>

When the connection is established, the test sends a
pattern on one B channel, and should receive it on the
other B channel. This message occurs when the pattern
is lost or invalid. Possible causes are:

The test application might be connected to another

application.

The ISDN number might be wrong.

An incoming call from another application arrived

and was answered by LoopTest.

The line or the network is defective.

Test aborted

This message is displayed with an ISDN standard
clearing cause.
The corrective actions depend on the displayed cause.
(For example, check your ISDN number if No user
response
or Incomplete Address messages appear).

Other messages

You canceled the test in progress by clicking Stop.

Message

Cause

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