Chapter 8 - troubleshooting – Polycom Webcam User Manual

Page 9

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Contents

© Polycom, Inc. 2003

vii

Features of the Web Interface ...................................................................................229

Placing a Call ........................................................................................................229

Placing a Call from the Address Book.......................................................231
Placing a Call from the Global Address Book ..........................................231
Placing a Call Using the Manual Dialer ....................................................231

Loading and Selecting a Slide Presentation .....................................................232

Loading a Slide Presentation on the PC ....................................................233
Selecting a Slide Presentation on the ViewStation EX ............................236
Slide Display Information ...........................................................................238

Viewing a Slide Presentation .............................................................................238
Viewing a Meeting...............................................................................................240
Closed Caption.....................................................................................................240

Accessing and Using Closed Caption........................................................241
Additional Information About Closed Caption.......................................241

PC-Resident Applications .........................................................................................243

PolycomSnap ........................................................................................................243
NetMeeting ...........................................................................................................245

Enabling NetMeeting on the ViewStation EX ..........................................246
Accessing NetMeeting .................................................................................246
Information About Placing an IP Video Calls with NetMeeting...........247

Polycom Management Access Control Wizard (PMAC) ...............................248

Installing a Logo ...........................................................................................249
Creating Custom Speed Dial and Custom Video Numbers Screens ....249
Creating the Management Password ........................................................250
Password-Protecting Individual Screens ..................................................251
Connecting to and Disconnecting from your System .............................252
Open and Save Profiles................................................................................252

System Setup and Remote Management ................................................................253

Admin Setup/General Setup .............................................................................254
System Diagnostics..............................................................................................255

System Diagnostics.......................................................................................255
Virtual Remote Control ...............................................................................256
Send a Message .............................................................................................257
Call Detail Report (CDR) .............................................................................258

Streaming ....................................................................................................................261

Chapter 8 - Troubleshooting

General .........................................................................................................................264
Audio ...........................................................................................................................265
Video ............................................................................................................................267
Network and Communications ...............................................................................269
IMUX ............................................................................................................................271

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