9 troubleshooting, Chapter 9 troubleshooting – Dillon EDXtreme (Red) User Manual

Page 59

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58

EDXtreme User Instructions

9 Troubleshooting

Problem

Possible Cause

Solution

EDX powers on momentarily
and turns off

Low battery

Bad keypad

Replace with high quality alkaline batteries. Do not use rechargeable
batteries.
Have unit serviced.

EDX does not power on

Low battery

Bad keypad

Replace with high quality alkaline batteries. Do not use rechargeable
batteries.
Have unit serviced.

Batteries installed
backwards or no spring
contact

Insure that positive terminals of both batteries (nub) face inward –
towards the black cap. Check that spring is attached to the battery cap.

Software reset

Remove battery cap & reinstall after one minute. Attempt to turn power on
again.

Display contrast too light Hold the Right Arrow key down while pressing the F2 key several times to

increase the display contrast. If nothing occurs, release both keys. Press
the power button and try again.

EDX PSU Power Supply Remove Power Supply and install batteries to see if the EDX or

Communicator II will power up. Return EDX PSU to factory for repair/
troubleshooting.

Display is completely dark

Display contrast too dark Hold the Arrow key down while pressing the F1 key several times to

decrease the display contrast.

EDXtreme does not appear
accurate

Check installation &
system

Insure that shackles are in good working condition and aligned straight.
Verify system is applying force directly through the dynamometer with no
off center or torsional loads being applied to the instrument.

Local gravitational
variances

If being compared against dead-weights, check your local gravitational
constant. Use custom units to compensate or calibrate on-site.

Check repeatability

Place EDX in low-resolution mode. Lift an arbitrary weight several times
as close to capacity as possible. Record each weight reading. Do the
readings differ from each other? Calculate the standard deviation of the
readings using a spreadsheet such as Microsoft Excel. See if the
deviation is greater than 0.1% of the instrument capacity.

Compare against a
reference load.

Place EDX in low-resolution mode. Apply a known load near instrument
capacity. Check calibration date.

Radio communication
intermittent

Low batteries. Distance
is excessive or dead-
radio pocket

Bring remote closer to dynamometer. Allow several seconds to retrain.

Excessive radio noise or
interference in
environment

Remove dynamometer and remote from the environment. Attempt
communications in an area free of local radio signals.

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