Dexaplan DV 622 - Manual (Page 26)

Page 28
Disposal
Warranty
Do not dispose of packaging material, used batteries or products as
household waste. Please use your recycling system. Details are
available from your local authority.
This device is warrantied against defects for 3 years from the date of
purchase. Please keep your receipt as proof of purchase. If you have a
claim under the warranty, please contact the service office for your country.
This is the only way to ensure that your device can be sent free of charge.
This warranty is only valid for the first purchaser and is not transferable.
The warranty covers material or manufacturing defects only and does not
cover, wear and tear or damage to fragile parts. The product is intended
solely for private use and not for commercial use. In the event of incorrect
and / or improper handling, the use of force or any unauthorised repair to
the device, the warranty will become invalid. This warranty does not affect
your statutory rights.
Information on dealing with common problems can be found at
www.dexaplan.com. If you have any questions, please contact our service
office by email ([email protected]) or by telephone
(
0870 - 241 3029 Mo.-Fr. 8.30 - 17.00; 1890 851
851 Mo.-Fr. 8.30 - 17.00). Here you can obtain all necessary information
on service questions such as returns, etc.
Dexaplan GmbH
Paul-Böhringer-Str. 3,
D - 74229 Oedheim
18/10/2007
Service
Ident.-Nr.: 18-10-2007-DV 622-ESITGBDE-L115
Remedy
Check all connections
Set the TV or the monitor to the correct AV channel
Switch on the event recorder
Press the “Monitor” button repeatedly until the desired
image is displayed
Check the camera connection
Illuminate the surveyed area with more light
Change the alignment of the camera or change the location
Adjustment is not possible
Do not point the camera at areas with changing light
conditions
Wait until no more image changes are detected and then
switch off the storage mode
You cannot change this setting; this is designed to minimise
the number of recorded images for the same event
Install the camera nearer to the surveillance area and/or
install additional lighting
Select the correct channel for recording.
Select channel 1 for the recording in the event of power
failure
Insert the SD memory card in the memory card slot and
check all settings
Set the date and time again
Cause
The cable connection between event recorder and TV is
not correct
The wrong channel on the TV has been selected
The event recorder is switched off.
You have selected the wrong video input on the video
recorder
The camera is not connected correctly
There is too little light available for illumination
Strong backlighting is directed at the camera lens
The CMOS camera sensor is calibrated for daylight
The software reacts to changes in the image-these can
also be changes in the light conditions
The storage mode cannot be switched off during a
recording; if image changes are detected, recording is
made automatically
If an image area changes constantly, only the first
change will be recorded
The contrast in the image was not sufficient during the
movement
The wrong channel has been selected for recording.
Channel 1 is automatically selected for recording after
a power failure
The SD memory card has not been inserted properly or
the recording mode has not been activated
The power supply has been disconnected for longer
than 12 hours
Troubleshooting
Fault
Only interference can be seen
on the screen
A blue screen is displayed or
the image appears as a
picture in picture
Interferences in the image /
image too dark
Overexposure of the image
(completely light image)
Colours appear unnatural,
particularly in artificial
lighting
Too many stored images
without detectable changes
The storage mode cannot be
deactivated
Images have not been stored
although movement was
present
There is no data on the SD
memory card
Date and time have changed
GB IE
GB / IE - 28