7 trouble shooting – OnLine Power Signal Saver IPC User Manual

Page 25

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6002-1842 Rev A ECO# 8881

15

1.7

TROUBLE SHOOTING:






SYMPTOM CAUSE REMEDY

CONNECT LINE POWER AND RE-START


POWER ON CIRCUIT IS DISABLED

WAIT 5 MINUTES FOR THE POWER CIRCUIT
TO RESET

DEAD BATTERY

CONNECT A KNOWN GOOD BATTERY

BATTERY CIRCUIT BREAKER OFF

TURN THE BATTERY CIRCUIT BREAKER ON

BBS DOES NOT TURN ON
WHEN BATTERY CIRCUIT
BREAKER IS TURNED ON




NONE OF THE ABOVE

CONTACT ONLINE POWER

VERIFY CONNECTION TO THE LINE


NO LINE POWER

MAKE SURE THE UPSTREAM CIRCUIT
BREAKER IS ON

LINE VOLTAGE TOO LOW

WAIT FOR VOLTAGE TO RISE TO AN
ACCEPTABLE LEVEL

ON-LINE MODE DOES NOT
COME ON


AC INPUT & OUTPUT CIRCUIT BREAKER
TURNED OFF

TURN BREAKER ON

ON BATTERY MODE DOES
NOT COME ON DURING A
POWER FAILURE OR
DURING A MANUAL START

LOW BATTERY CHARGE

CHARGE THE BATTERIES. IF THE PROBLEM
IS NOT RESOLVED, CONTACT ONLINE
POWER

BATTERY IS NOT FULLY CHARGED

FULLY RECHARGE THE BATTERY, THEN
TEST BACKUP TIME

DEAD BATTERY

CONNECT A GOOD BATTERY

BATTERY CIRCUIT BREAKER OFF

TURN THE BATTERY CIRCUIT BREAKER ON

CLEAN AND TIGHTEN BATTERY
CONNECTIONS

BATTERY FAILURE

CHECK BATTERY AND REPLACE IF NEEDED

BACK-UP TIME IS LESS
THAN RATED OR THERE IS
A FLASHING LOW
BATTERY LED

NONE OF THE ABOVE

CONTACT ONLINE POWER

CORRECT FAULT

FAULT LED IS ON OR
FLASHING

CHECK FAULT CODES

CONTACT ONLINE POWER





NOTE: If the unit fails to perform a specific function, the listing on the following table shows

typical problem symptoms, the causes and the solutions, starting with the most obvious and working
systematically. If you can not fix a particular problem contact
Online Power’s Customer Service Department. By following this manual’s guidelines, you will have
many years of trouble free service.

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