Dell 14" Mobile Precision 3470 Mobile Workstation (Silver) User Manual

Page 118

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Table 21. System-diagnostic lights (continued)

Blinking pattern

Problem description

Suggested resolution

Amber

White

1

6

Generic catch-all for

ungraceful EC code flow

errors

Disconnect all power source

(AC, battery, coin cell) and

drain flea power by pressing

and holding down power

button for 3~5 seconds.

2

1

CPU failure

Run the Dell Support

Assist/Dell Diagnostics

tool.

If problem persists,

replace the system board.

2

2

System board failure (included

BIOS corruption or ROM

error)

Flash latest BIOS version

If problem persists,

replace the system board.

2

3

No memory/RAM detected

Confirm that the memory

module is installed

properly.

If problem persists,

replace the memory

module.

2

4

Memory/RAM failure

Reset and swap memory

modules among the slots.

If problem persists,

replace the memory

module.

2

5

Invalid memory installed

Reset and swap memory

modules among the slots.

If problem persists,

replace the memory

module.

2

6

System board/Chipset Error

Replace the system board.

2

7

LCD failure (SBIOS message)

Replace the LCD module.

2

8

LCD failure (EC detection of

power rail failure)

Replace the system board.

3

1

CMOS battery failure

Reset the main battery

connection.

If problem persists,

replace the main battery.

3

2

PCI or Video card/chip failure

Replace the system board.

3

3

BIOS Recovery image not

found

Flash latest BIOS version

If problem persists,

replace the system board.

3

4

BIOS Recovery image found

but invalid

Flash latest BIOS version

If problem persists,

replace the system board.

3

5

Power rail failure

Replace the system board.

3

6

Flash corruption detected by

SBIOS.

Press power button for

over 25 seconds to do

118

Troubleshooting

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