Verify devices, Verify host configuration, Verify hba device driver information – Quantum TC2201 User Manual

Page 80: Customer support

Advertising
background image

Chapter 3 Troubleshooting

Basic Verification

Quantum TC2201 User’s Guide

60

Verify Devices

3

It may be useful to connect the SCSI target devices you are attempting to

use to the native SCSI interface to verify that the devices are functional.

SCSI target devices can be connected to a host SCSI bus to verify they are

functional.

Verify Host Configuration

3

In some cases, it may be that the iSCSI host bus adapter or host device

driver may not be working properly. Check the configuration of these

elements. It may be useful to check the release notes for the driver

provided to see if there are any specific issues or required configuration.

It may also be useful to ensure that you are using a current version of the

host bus adapter driver.

Verify HBA Device Driver
Information

3

Check the HBA device driver Readme.txt file for configuration specifics.

HBAs typically come with utility programs to view or change their

configurations.

Customer Support

3

If you are unable to resolve an issue, contact your authorized service

representative and ask for customer support (see

“Contacts”

on page xix).

Advertising