Mocomtech CDM-QX - Manual (Page 140)

CDM-Qx/QxL Multi-Channel Satellite Modem with DoubleTalk™ Carrier-in-Carrier® Revision 7
Ethernet Management MN/CDMQX.IOM
6–10
6.5.4.1.3 Home | Support Page
Figure 6-3. Home | Customer Support page
The CDM-Qx/QxL ‘Support’ page (Figure 6-3) allows the user to compose an e-mail message
for questions or problems with the modem.
The Problem Report area of the display allows up to 256 characters maximum.
The CDM-Qx/QxL Support Web Page uses SMTP (Simple Mail Transport Protocol) to send e-
mail to Comtech EF Data Modem Support (
[email protected] ).
IMPORTANT
For this page to operate correctly, the modem’s administrator is required to
specify the SMTP server, domain name, and destination on the Admin | Access
page (see Sect. 6.5.4.2.1).
Once the Contact Information is entered and a message composed in the Problem Report text
window, click [Submit E-mail] to send the message.