Download failure or recovery messages – Polycom SpectraLink 1725-36028-001 User Manual

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Software Maintenance

Download failure or recovery messages

The following display messages indicate a failure or recovery
situation during the download process.

Message

Description

Server Busy

Handset is attempting to download from a Download Master that is busy downloading other
phones and refusing additional downloads. The handset will automatically retry the download
every few seconds.

TFTP
ERROR(x):yy

A failure has occurred during the TFTP download of one of the files. (x) = The file number
which was being downloaded; yy is an error code describing the particular failure. Possible
error codes are:

01 = TFTP server did not find the requested file.

02 = Access violation (reported from TFTP server).

07 = TFTP server reported "No such user" error. Check the TFTP server configuration.

81 = File put into memory did not CRC. The handset will attempt to download the file again.

FF = Timeout error. TFTP server did not respond within a specified period of time.

Erase Failed

Download process failed to erase the memory in the handset. This operation will retry.

Waiting

Handset has attempted some operation several times and failed, and is now waiting for a
period of time before attempting that operation again.

(Internal
Errors)

OE = Error while writing the Flash (return handset to factory)

OF = No functional code (return handset to factory)

Backup and Restore SpectraLink 8000
Telephony Gateway Configuration

Proper software maintenance activities include backing up the system
to safeguard the configuration of the SpectraLink 8000 Telephony
Gateway. FTP is used to copy the Gateway configuration (filename

config.bin

) from the SpectraLink 8000 Telephony Gateway for backup

purposes. The files can then be restored to the system as needed, also
using FTP.

The following is an example of software transfer using FTP.
FTP commands may vary depending on your FTP program.

To copy the configuration from/to the SpectraLink 8000 Telephony
Gateway:
1. Connect to the SpectraLink 8000 Telephony Gateway.
2. Log in using the administrator login and password. A login

confirm message will display, followed by the

FTP>

prompt.

PN: 1725-36028-001_T.doc

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