Sephra Commercial Chocolate & Fondue Fountains - Manual (Page 13)

9
HELPFUL TIPS
1. Always provide each guest with a plate and skewers. (Guests should use a
separate skewer for each food item). Wooden, Bamboo and Plastic forked
skewers may be ordered online at www.sephra.com. It is also good to have a
generous supply of napkins available.
2. Guests should never “double dip,” placing a food item that has been bitten back
into the fondue flow. Food items should only be dipped in the fondue once.
3. Cut all dipping items into bite-size pieces so they can easily be placed on
skewers.
4. Other fondues such as cheese, caramel, and barbeque sauce have a different
consistency from chocolate and may flow in a different manner than Sephra
Fondue Chocolate does. This is due to the inherent differences in the make-up of
various fondues.
5. Never allow water to come into contact with chocolate as it can thicken
and ruin the chocolate. This includes water-based flavorings and food
colorings. Use oil-based products instead.
6. Keep chocolate in a cool, dry place. Do not freeze or refrigerate it as moisture
may adversely affect the chocolate.
7. Always reduce the temperature setting from the melting temperature to the
operating temperature once the chocolate is completely melted in the basin.
Failure to do so may cause the chocolate to scorch.
8. Do not add more than the maximum amount of fondue to the fountain basin. If
too much fondue is added, it will overflow the basin when the fountain is turned
off.
9. Air is often trapped in the cylinder and the bottom exterior portion of the crown
when the fountain is initially turned on. This can cause uneven fondue flow. To
correct this, simply turn the fountain off, wait 15-30 seconds to allow the air to
escape, and turn it on again. Repeat until flow improves. If air pockets are
present at the base of the crown, take a rubber spatula and scrape around the
area to release the air.
10. If you are not using Sephra Fondue Chocolate, you will likely need to thin your
chocolate according to the directions under “CHOCOLATE PREPARATION.”
11. When cleaning up after an off-site event, place fountain parts in plastic bags and
return them to their storage cases until they can be properly cleaned.
12. Grout sponges (sold at hardware stores) work well for cleaning the fountain.