Sephra Commercial Chocolate & Fondue Fountains - Manual (Page 20)

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LIMITED LIFETIME WARRANTY
Subject to the limitations below, Sephra, LLC (“Sephra”) warrants that the Sephra
Chocolate Fountain (“Fountain”) you have purchased will be free from defects in
materials and workmanship under normal and proper use and service and if properly
maintained, as specified in the Operating Manual, will perform its intended function
for as long as you, the original purchaser, own the Fountain. If you are not
completely satisfied with the quality of the materials or the workmanship of the
Fountain you receive you may return it UNUSED within 10 days from the date you
received the Fountain and we will provide a replacement Fountain.
“Limited Lifetime” refers to the serviceable life of the Fountain. This is defined as the
period during which all components are available. Should the Fountain prove to be
irreparable, Sephra reserves the right to substitute an equivalent component if
available or, if such component is no longer manufactured or generally available, to
retract the Lifetime Warranty. Notwithstanding the foregoing, the warranty on the
original motor is for two (2) years from the date of purchase.
This Limited Lifetime Warranty DOES NOT extend to those parts of the Fountain that
are subject to wear and tear. Components which are generally subject to wear and
tear and which are not covered by this warranty may include but are not limited to:
bearings, seals, motor brushes, drive shaft, belt, fuse etc. Use for other than normal
use is NOT covered under this warranty. The Limited Warranty provided herein is
specifically for the providing of replacement components which have been
determined to have been defective in materials or workmanship and does not cover
the costs of labor that may be associated with the repair of the Fountain. You are
responsible and shall pay for all shipping costs required to obtain Warranty Service.
The Sephra Limited Lifetime Warranty is available only to the original purchaser, is
not transferable and is valid only in the United States of America and Canada.
The Sephra Limited Lifetime Warranty is void and of no force or effect if the Fountain
purchased has been tampered with, repaired, disassembled, changed, altered, or
modified by you or any other persons who have not been authorized in writing by
Sephra to make such repairs. Excluded from this warranty are damages or defects
which resulted from: Other than normal use, normal wear and tear, abuse, damage,
accident, impact, misuse, negligence, improper maintenance, non-performance of
Scheduled Operator Maintenance as specified below, or storage contamination and
deterioration due to water or other liquids, sand, insect infestation, or acts of God.
In order to ensure optimum performance of your Sephra Fountain it must be
serviced by an authorized service center after approximately 500 hours of operation
or approximately one year from the date of purchase whichever is sooner (the
“Scheduled Operator Maintenance”). This service schedule should be followed every
500 hours the fountain has been in use. This scheduled maintenance service IS
NOT covered under the warranty and there is a charge associated with this
service. The service will include the replacement of those parts subject to normal
wear and tear that are described above. Failure to adhere to the scheduled
maintenance plan may void the warranty on the motor should it be damaged due to
failure of the other components that have been worn through use.