Industrial Data Systems IDS DT220 - Manual (Page 7)

DT220 Users Manual version 1.a Introduction
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WARRANTY INFORMATION
INDUSTRIAL DATA SYSTEMS, INC. LIMITED WARRANTY.
Industrial Data Systems, Inc., warrants that the products furnished are free from defects in material and
workmanship and perform to applicable, published Industrial Data Systems, Inc., specifications for one (1)
year from the date of shipment.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED. IN NO
EVENT SHALL INDUSTRIAL DATA SYSTEMS, INC. BE LIABLE FOR LOSS OF PROFITS, OR
INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR OTHER SIMILAR DAMAGES
ARISING OUT OF ANY BREACH OF THIS WARRANTY PROVISION.
The liability of Industrial Data Systems, Inc. shall be limited to repairing or replacing, WITHOUT
CHARGE, any defective products, which are F.O.B Industrial Data Systems, Inc. Plant. Equipment or parts,
which have been subject to abuse, misuse, accident, alteration, neglect, unauthorized repair or installation,
are not covered by warranty. Industrial Data Systems, Inc. shall have the right of final determination as to
the existence and cause of defect. As to items repaired or replaced, the warranty shall continue in effect for
the remainder of the warranty period, or for ninety (90) days following date of shipment by Industrial Data
Systems, Inc. of the repaired or replaced product, whichever period is longer. No liability is assumed for
expendable items such as lamps and fuses. No warranty is made with respect to customer equipment or
products produced, to Buyer's specifications except as specifically stated in writing by Industrial Data
Systems, Inc. and contained in the contract. In no case is product to be returned without first obtaining
permission and a Customer Return Authorization Number (RMA) from Industrial Data Systems, Inc.
Product being returned during or after the original warranty period should be carefully packed and sent
prepaid and insured along with an explanation of the problem. Customer shall be responsible for all
damages resulting from improper packaging or handling, and for loss in transit. If it is found that Industrial
Data Systems, Inc. product has been returned without cause and is still serviceable, customer will be
notified and Product returned at customer's expense. Repairs or replacements made by Industrial Data
Systems, Inc. on Products under warranty will be returned, shipped at NO CHARGE by method of shipment
Industrial Data Systems, Inc. deems most advantageous.
EXCEPT AS SPECIFICALLY PROVIDED HEREIN, THERE ARE NO OTHER WARRANTIES EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
RETURN POLICY Any piece of equipment purchased by the original purchaser can only be returned for
credit or exchange durring the first 45 days after shipment. This policy excludes any returns for warranty
consideration. Items returned for other than warranty is subject to a restock fee equal to 10% of the list price
of the hardware. This fee is accessed for packaging, handling, testing, inspection, and the resultant
paperwork that is required to receive and return the hardware to stock for resale.
All such items should be returned in its original shipping container. Any damage not reported when the
purchaser originally received the hardware or software is also subject to resonable repair fees to bring it
back to new condition. The purchaser will be advised of these fees in writing at the time they are accessed.
All items returned should be returned with a Return Material Autherization number ( RMA ) issued by an
IDS employee. The RMA number should be clearly marked on the outside of the box.