Motorola DCT3412 - Manual (Page 13)

Introduction 1-5
If You Need Help
If you need assistance while working with the DCT3412, contact the Motorola Technical
Response Center (TRC):
ƒ Inside the U.S.: 1-888-944-HELP (1-888-944-4357)
ƒ Outside the U.S.: 1-215-323-0044
ƒ Motorola Online: http://businessonline.motorola.com
The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a
searchable solutions database, technical documentation, and low-priority issue creation and
tracking.
Http://businessonline.motorola.com 888-944-4357 / 215-323-0044 / 888-944-HELP
Data Networks/
Transmission Products
PRESS 3
Products
PRESS 1
Cable Router
VOIP
PRESS 2
Cable Modems
Products
PRESS 3
Transmission
Transport
Products
(MBT/MWT/MEA)
PRESS 5
Multiservice
Management
PRESS 4
Network
Licensing
PRESS 1
Network
Management
Products
PRESS 2
Network
Technical Response Center
Telephone Menu Options
Connected Home Solutions
Video Products
PRESS 1
Issued: 03/2005
Consumer
Support
PRESS 4
Broadcaster,
Satellite IRD or
Encoder Products
PRESS 2
Severity Level
1 - Critical Failure
2 - Serious Failure
3 - Non-Serious Failure
4 - Escalated Support
5 - Technical Assistance
PRESS 3
Settops
PRESS 2
Headend
PRESS 1
Controllers
PRESS 2
Analog
PRESS 1
Digital
IRD
PRESS 1
Commercial
Encoder
PRESS 2
Uplink
Modem
PRESS 2
Cable
PRESS 3
DCP
Satellite
C Band
PRESS 1
Consumer
DCT3412 Installation Manual