Motorola DCT3412 - Manual (Page 35)

Installation 3-19
Boot Cycle Error Codes
If hardware or software problems occur, the terminal displays error codes on the LED display.
Table 3-2 lists error codes that can occur during boot cycle startup:
Table 3-2
Boot cycle error codes
Code Description When Error Occurs Action Required
Eb 01
Object failed validation After the LED displays dl, indicating
validation check failed Contact headend
operator
Eb 02 Download time-out After cycling twice through the OOB
frequencies None
Eb 03
Flash erase failed After software object download complete
and EF is displayed Replace the terminal
Eb 04 Flash programming
failed After software object download complete
and FP is displayed Contact headend
operator
Eb 05
Invalid DLC frequency After the LED displays dl, indicating
validation check failed Contact headend
operator
Eb 06
Hardware initialization
failed After plugging the terminal into an electrical
outlet to begin the boot cycle Replace the terminal
Eb 07
Object failed validation After software object download complete
and FP is displayed
After a successful software object
download and the terminal is reset
Contact the headend
operator
No action required
because the terminal
repeats the software
object download
Eb 08
Reserved None
Eb 09 Check failed Reset within two minutes of a complete
software object download No action required
because the terminal
repeats software object
download process
Eb 10 SUDB recreation After plugging the terminal into an electrical
outlet to begin the boot cycle None
Eb 11 Failed to lock OOB
frequency After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.) Ensure proper cable
connections
Eb 12
No COAC message
received After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.) Contact headend
operator
Eb 13 No DLC message
received After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.) Contact headend
operator
Eb 14
Bad object type or class After the LED displays dl, indicating failed Contact headend
DCT3412 Installation Manual